Effective Date: 01/05/2023

At Vape Cash and Carry Ltd (“we,” “us,” or “our”), we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the information you provide when accessing or using the Smokewholesale.co.uk website (“Website”). Please read this policy carefully to understand our practices regarding your personal information and how we will treat it.

Information We Collect

We collect various types of information to provide and improve our services. The information we collect may include:

1.1 Personal Information:

Contact information, such as your name, email address, phone number, and business address.

Billing information, including payment details and financial information necessary for processing transactions.

Account information, such as your username, password, and other details you provide when creating an account with us.

Any other information you choose to provide to us voluntarily.

1.2 Usage Information:

We automatically collect certain information about your interactions with our Website, such as your IP address, device type, browser type, operating system, and referring URLs. We may also collect information about your activity on our Website, including the pages you visit, the links you click, and the time and date of your visits.

Use of Information

We use the information we collect for various purposes, including:

2.1 Providing and Improving Services:

Fulfilling orders and processing transactions.

Communicating with you regarding your orders, inquiries, or other requests.

Improving our products, services, and Website functionality.

Personalizing your experience on our Website.

Analyzing trends and usage patterns to enhance our marketing efforts and overall business strategy.

2.2 Marketing and Promotions:

We may use your information to send you promotional materials, newsletters, or other communications about our products, services, and special offers that may be of interest to you. You can opt-out of receiving marketing communications by following the instructions provided in the communication or by contacting us directly.

2.3 Legal Compliance:

We may use your information to comply with applicable laws, regulations, or legal obligations, such as responding to lawful requests and court orders.

Disclosure of Information

We may disclose your information to third parties in the following circumstances:

3.1 Service Providers:

We may share your information with trusted third-party service providers who assist us in operating our business and providing services to you. These service providers have access to your information only to perform specific tasks on our behalf and are obligated to maintain the confidentiality and security of your information.

3.2 Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred or disclosed as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

3.3 Legal Requirements:

We may disclose your information if required to do so by law, court order, or other legal processes. We may also disclose your information to protect our rights, property, or safety, as well as the rights, property, or safety of others.

Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security of your information.

Third-Party Websites

Our Website may contain links to third-party websites or services that are not controlled or operated by us. This Privacy Policy does not apply to such third-party websites or services. We encourage you to review the privacy policies of these third parties before providing any personal information.

Your Rights

You have certain rights regarding your personal information, subject toapplicable laws and regulations. These rights may include:

6.1 Access and Rectification:

You have the right to access and request a copy of the personal information we hold about you. If any of the information is inaccurate or incomplete, you may request to have it corrected or updated.

6.2 Data Portability:

You may have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format and to transmit that information to another data controller.

6.3 Erasure:

You have the right to request the deletion of your personal information under certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected or if you withdraw your consent.

6.4 Objection and Restriction:

You may have the right to object to the processing of your personal information or to request a restriction on its processing under certain circumstances.

6.5 Marketing Communications:

If you no longer wish to receive marketing communications from us, you can opt-out by following the instructions provided in the communication or by contacting us directly.

Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to remove that information from our systems.

Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes we make will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the following information:

Vape Cash and Carry Ltd

Grove House Third Floor,

55 Lowlands Road,

Harrow, HA1 3AW

Email: Info@smokewholesale.co.uk

We will respond to your inquiries and requests in a timely manner and in accordance with applicable privacy laws.

Please note that this privacy policy applies to Vape Cash and Carry Ltd’s website Vapebulk.co.uk and may not reflect the privacy practices of other websites or services that may be linked to from our website.